Q1:Where is your factory location? Are you manufacturer or trading company?

A: We are a hookah and hookah accessories manufacturer,

Facoty ADD:NO.32 Longjing Road, Jianshan Zhen,Panan Prefecture,Zhejiang Province,China (Mainland)

Q2:What’s your main products?

A:We wholesale all kinds of hookahs,hookah hose,hookah bowls,hook tongs,hookah charcoal holder, hookah aluminum mouthpiece, etc.

Q3:What are the advantages of your factory?

A: Our factory is producing hookahs and accessories

First of all, our factory has the experience in producing hookah for more than 10 years for customer.

We supplies a lot hookah products to our demestic trading company in China, also we export them to overseas markets.

Reasonable prices We are a direc exporter of Hookahs and Hookah suppliers and that allows us to provide our customers with competitive price. We are able to cut the middleman markup cost and pass on the saving to our customers.

Excellent customer service We understand choosing the right products for your business can be difficult and confusing.  We are always available to help you choose the right products for your type of business.

Q4: Can customized hookah you like?

A: We have customized service for customers to design hookahs. You could send samples to our factory or send your raw files to us by email. It is better we could see real sample to face to face communicate.

Q5: Can we make customized packaging?

Of course, if client has special packaing request, we could help them to design and make.

Q6:What is the MOQ ?Can I mix different designs/color?

A: It depends on what models you need, some ready stock products, we could accept small order quantity. If customer like, can mix different designs and color.

Q7:Can I get a lower price if I order large quantities?

A: The big quantity you will order, the more discount you will get.

Q8:Can I get a sample ? A:Yes, we can offer you sample but sample cost and shipping cost customer need to shared.

Q9:When you ship my order?

A:Usually 25-45days after received down payment, also it depends on product's requirements and quantity.

Q10:What shipping company do you use?

A:We can ship by express(DHL/Fedex/UPS/TNT/SF Express),by sea,by air.

Q11:What payment term do you accept?

A:We accept T/T, Western Union, MoneyGram, Paypal Payment; 30% deposit; 70% balance before shipment.